Last Updated: November 9, 2025
1. Introduction
At Knowledge Academy, we are committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our services via WhatsApp or any other platform.
2. Information We Collect
2.1 Information You Provide:
- Registration Information: Name, phone number, email address
- Account Information: Username, password (encrypted)
- WhatsApp Information: Phone number, messages, date and time
- Payment Information: Payment data (we use secure payment processors)
- Profile Information: Profile picture, educational background
- Service Requests: CV details, LinkedIn information, project details
2.2 Automatically Collected Information:
- Device Information: Device type, operating system, browser
- Usage Information: Courses viewed, viewing duration, progress
- Log Data: IP address, date and time of access
- Geographic Location: Approximate location (country/city)
- Cookies: Browser cookies and similar technologies